Privacy policy

Last updated: August 24, 2026

Agile Business Consortium Limited operates this store and is the data controller for personal information processed in connection with the store and the services described in this Privacy Policy.

Hobbs the Printers Limited operates and administers the online store on behalf of Agile Business Consortium and acts as a data processor in relation to personal information it processes on Agile Business Consortium’s instructions. Hobbs the Printers Limited is also the merchant of record for purchases made through the store and is responsible for administering payments, fulfilling orders, arranging delivery, handling returns and refunds, and providing customer support on Agile Business Consortium’s behalf.

The store is powered by Shopify, which provides the ecommerce platform, website, checkout and related services that enable us to provide the store and its associated products and services (the “Services”).

This Privacy Policy describes how Agile Business Consortium collects, uses and discloses your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

In this Privacy Policy, “we”, “us” and “our” refer to Agile Business Consortium as the data controller, unless expressly stated otherwise.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described below.

Our Relationship with Hobbs the Printers Limited

We have appointed Hobbs the Printers Limited to operate and administer the online store on our behalf.

In providing these services, Hobbs the Printers Limited processes personal information on our instructions and acts as our data processor. Its activities include:

  • administering orders and transactions;

  • processing and administering payments;

  • fulfilling and dispatching physical and digital products;

  • arranging delivery;

  • managing returns and refunds;

  • providing customer support;

  • administering the ecommerce systems used to operate the store; and

  • communicating with customers in connection with their orders.

Hobbs the Printers Limited is also the merchant of record for transactions completed through the store.

Where Hobbs the Printers Limited is required to process personal information for purposes imposed directly on it by law, such as its own applicable statutory, accounting, tax or regulatory obligations, its data protection role in relation to that specific processing may differ.

Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot identify or reasonably be linked to an individual.

Depending on how you interact with the Services, where you live and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, telephone number and email address.

  • Payment and financial information, including information relating to your chosen payment method, transaction details, payment status and payment confirmation. Full payment-card information may be processed directly by Shopify and relevant payment providers and may not be accessible to Agile Business Consortium or Hobbs the Printers Limited.

  • Account information, including your username, password, preferences, settings and other information associated with an account you create through the Services.

  • Transaction information, including products that you view, add to your cart or purchase, together with information about returns, refunds, cancellations and previous transactions.

  • Communications, including information that you provide when contacting us or Hobbs the Printers Limited in relation to customer support, orders or other enquiries.

  • Device information, including information about your device, browser, network connection, IP address and other online identifiers.

  • Usage information, including information about how and when you access, interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, use the Services, communicate with us or otherwise provide personal information.

  • Automatically through the Services, including information collected from your device when you visit or use the store and information collected through cookies and similar technologies.

  • From Hobbs the Printers Limited, where it processes information on our behalf in connection with administering the store, orders, payments, fulfilment or customer service.

  • From our service providers, including providers that supply ecommerce, payment, IT, delivery, hosting, analytics or other services.

  • From partners and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and the Services, we may use your personal information for the following purposes.

Providing and Operating the Services

We use personal information where necessary to provide and administer the Services, including to:

  • process and administer purchases;

  • process payments;

  • fulfil orders;

  • arrange shipping and delivery;

  • provide access to digital products where applicable;

  • process returns, refunds, exchanges and cancellations;

  • create and manage customer accounts;

  • send order, account and service notifications;

  • remember preferences and items you are interested in;

  • provide customer support; and

  • maintain and improve the shopping experience.

Hobbs the Printers Limited carries out many of these activities on our behalf as our data processor and merchant of record.

Marketing and Advertising

Where permitted by applicable law, we may use personal information for marketing and promotional purposes, including sending marketing communications by email or other permitted channels and measuring the effectiveness of our marketing.

Where consent is required, we will only send such communications where you have provided the necessary consent. You can withdraw your consent or unsubscribe from marketing communications at any time.

We may also use Shopify features that support personalised advertising or measurement based on activity on the Services. Where these features involve Shopify processing information as an independent controller, Shopify’s own privacy terms apply as described below.

Security and Fraud Prevention

We may use personal information to provide a secure shopping experience, authenticate accounts, protect the Services and detect, investigate, prevent or take action in relation to suspected fraudulent, illegal, malicious or otherwise unauthorised activity.

If you create an account, you are responsible for keeping your account credentials secure and should not share passwords or other access credentials with other people.

Communicating with You

We use personal information to communicate with you about your purchases, account, enquiries and the Services.

Customer service relating to purchases through this store may be provided by Hobbs the Printers Limited on our behalf.

Legal and Regulatory Purposes

We may process personal information where necessary to comply with applicable legal or regulatory requirements, respond to valid legal processes, establish or defend legal claims, enforce our terms and policies, or protect our rights and those of others.

Legal Bases for Processing

Where UK or European data protection law applies, we rely on one or more lawful bases when processing personal information.

These may include:

  • Performance of a contract, where processing is necessary to provide products or services you have requested, administer your order, arrange delivery, provide digital access, process a payment or handle a return or refund.

  • Legal obligation, where processing is necessary to comply with legal, regulatory, accounting, taxation or other applicable requirements.

  • Legitimate interests, where processing is necessary for our legitimate business interests or those of a third party and those interests are not overridden by your rights and interests. This may include maintaining the security of the Services, preventing fraud, improving our services and providing effective customer support.

  • Consent, where we have asked for and received your consent, including for certain marketing activities or the use of non-essential cookies where required by law.

Where we rely on consent, you may withdraw your consent at any time.

How We Disclose Personal Information

We may disclose personal information to third parties where necessary for the purposes described in this Privacy Policy and where permitted by applicable law.

This may include:

  • Hobbs the Printers Limited, which operates and administers the online store on our behalf and acts as our data processor and merchant of record, including in connection with payments, order administration, fulfilment, delivery, returns, refunds and customer support.

  • Shopify, which provides the ecommerce platform and associated technology used to operate the Services.

  • Payment providers, where necessary to process and administer payments.

  • Delivery and fulfilment providers, where necessary to fulfil and deliver your order.

  • IT, hosting, cloud-storage, analytics and other technology providers that help us operate and secure the Services.

  • Business and marketing service providers, where we use them to provide marketing, analytics or advertising services and where such processing is permitted by applicable law.

  • Third parties you direct us to interact with, or where you otherwise request or consent to disclosure.

  • Professional advisers and authorities, where disclosure is reasonably necessary to obtain professional advice, comply with applicable law, respond to lawful requests, establish or defend legal claims, enforce our policies or protect our rights or the rights of others.

  • Parties involved in a corporate transaction, such as a merger, restructuring, acquisition or transfer of assets, where applicable.

We do not disclose personal information to third parties for purposes unrelated to the Services unless we have an appropriate legal basis for doing so.

Relationship with Shopify

The Services are hosted and supported by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide its ecommerce services.

Information submitted through the Services may therefore be transmitted to and processed by Shopify and by service providers involved in providing Shopify’s services. This processing may take place in countries other than the country in which you live.

For many of Shopify’s standard ecommerce services, Shopify processes customer personal information on behalf of the organisation using its services.

Shopify also provides certain features and services where it may process personal information for its own purposes and act as an independent data controller. This can include certain enhanced analytics, personalisation, advertising and Shopify services used directly by consumers.

Where Shopify acts as an independent data controller, Shopify is responsible for that processing and for responding to requests concerning its use of personal information.

You can find further information in the Shopify Consumer Privacy Policy and exercise applicable rights relating to Shopify’s processing through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a third-party website or service that is not controlled by us, you should review that organisation’s privacy notice, security policies and terms.

We are not responsible for the privacy, security or content of third-party websites or services.

Information that you choose to make available through public or semi-public services, including third-party social media platforms, may also be visible to other users of those services.

The inclusion of a link to a third-party website does not, by itself, constitute an endorsement of that website or its operator.

Children's Data

The Services are not intended specifically for use by children, and we do not knowingly collect personal information from children where such collection would be prohibited by applicable law.

If you are a parent or guardian and believe that a child has provided personal information through the Services in circumstances where they should not have done so, please contact us using the details below.

We do not knowingly sell or share the personal information of individuals under 16 for purposes defined as a “sale” or “sharing” under applicable privacy laws.

Security of Your Information

We and the organisations that process personal information on our behalf take appropriate technical and organisational measures designed to protect personal information against unauthorised or unlawful processing and against accidental loss, destruction, alteration or disclosure.

However, no security system or method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

We recommend that you avoid sending sensitive or confidential information through insecure communication channels.

Retention of Your Information

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, including to provide the Services, administer customer accounts and orders, comply with legal, regulatory, tax and accounting requirements, resolve disputes and establish or defend legal claims.

The appropriate retention period depends on the nature of the information, the reason it was collected, applicable legal requirements and whether the information is required in connection with an ongoing customer relationship or transaction.

Where Hobbs the Printers Limited retains personal information on our behalf as a processor, it does so in accordance with our instructions and the applicable data-processing arrangements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may be subject to exceptions under applicable law.

Right of Access

You may have the right to request confirmation of whether we process your personal information and to obtain a copy of personal information we hold about you.

Right to Correction

You may have the right to ask us to correct personal information that is inaccurate or incomplete.

Right to Deletion

You may have the right to ask us to delete personal information in certain circumstances.

Right to Data Portability

You may have the right, in certain circumstances, to receive personal information you have provided to us in a structured, commonly used and machine-readable format or to have it transferred to another organisation.

Managing Marketing Communications

Where you receive promotional emails from us, you can unsubscribe using the unsubscribe link included within those communications.

If you unsubscribe from marketing, we may still send you non-promotional communications that are necessary in connection with an account, purchase, delivery, digital product, refund or other transaction.

Rights Relating to Targeted Advertising

Depending on where you live and which features are enabled on the Services, you may have rights to opt out of processing described under applicable law as the “sale” or “sharing” of personal information or targeted advertising.

Where applicable, you can exercise those rights through our data sharing opt-out page.

Where supported by applicable law and the Services, we may also recognise Global Privacy Control signals.

Additional Rights in the UK and European Economic Area

If you are located in the United Kingdom or European Economic Area, you may also have the following rights, subject to applicable legal limitations and exceptions:

  • Right to object, including the right to object to certain processing based on legitimate interests and to object to direct marketing.

  • Right to restriction, allowing you in certain circumstances to ask us to restrict the processing of your personal information.

  • Right to withdraw consent, where processing is based on your consent. Withdrawal does not affect the lawfulness of processing undertaken before consent was withdrawn.

  • Right to complain to a supervisory authority, including the Information Commissioner’s Office in the United Kingdom or the relevant supervisory authority in an EEA country.

Requests concerning personal information for which Agile Business Consortium is the controller should be made to Agile Business Consortium using the contact details below.

Hobbs the Printers Limited may receive and assist with requests on our behalf as our data processor, but Agile Business Consortium remains responsible for responding to requests relating to processing for which it is the controller.

We may need to verify your identity before processing a request where permitted or required by law.

You will not be discriminated against for exercising your applicable data protection rights.

For information about personal information processed independently by Shopify, you can visit the Shopify Privacy Portal.

Complaints

If you have concerns or complaints about how your personal information is processed, please contact Agile Business Consortium using the details below.

We would appreciate the opportunity to address your concerns directly.

If you are located in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner’s Office.

If you are located in the European Economic Area, you may have the right to lodge a complaint with the competent data protection supervisory authority in your country.

International Transfers

Personal information may be transferred to, stored in or processed in countries other than the country in which you live, including through our use of Shopify and other service providers.

Where personal information subject to UK or EEA data protection law is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection requirements.

Where required, these safeguards may include an adequacy decision, the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement or UK Addendum, or another legally recognised transfer mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Services, our processing activities, our service providers, applicable law or other operational, legal or regulatory requirements.

When we make changes, we will publish the updated Privacy Policy on this website and update the “Last updated” date above. Where required by law, we will provide additional notice of material changes.

Contact

Agile Business Consortium Limited is the data controller for personal information processed as described in this Privacy Policy.

If you have questions about this Privacy Policy, our privacy practices or would like to exercise any applicable data protection rights, you can contact Agile Business Consortium at:

Agile Business Consortium Limited
Trading as Agile Business Consortium
Email: info@agilebusiness.org
Registered in England and Wales
Company Registration Number: 03030597

For enquiries specifically relating to purchases made through this online store, including orders, payments, deliveries, returns and refunds, you can contact our store support team at:

Hobbs the Printers Limited
Email: agilesupport@hobbs.team
Hobbs the Printers
Brunel Road
Totton
Southampton
SO40 3WX
United Kingdom

Hobbs the Printers Limited operates the online store as a data processor on behalf of Agile Business Consortium and is the merchant of record for purchases made through the store.

Where you submit a data protection request through the Hobbs the Printers Limited store support team, it may receive and administer that request on Agile Business Consortium’s behalf and refer it to Agile Business Consortium as the data controller where appropriate.